Monday, December 17, 2007

Seriously?

The other day I picked up my phone only to discover that I didn't have a dial tone. I knew I paid my last bill so obviously this was a technical problem. So like the responsible person that I occasionally am, I called AT&T on my cell and used their automated system to report the issue. While being prompted by the digital voice I came to a startling realization. AT&T thinks their customers are a bunch of idiots. My first clue was when I was asked if the problem was only on one phone or all the phones in the house. Obviously if only one phone wasn't working the problem would be with that phone. I'm fairly sure that's a no-brainer.

But I didn't really get the whole we-think-you’re-insanely-stupid message until they asked me if I was calling from the phone line on which I couldn't get a dial tone.

I guess they thought that I was confused; that I couldn't understand why there was no dial tone after I started pressing buttons or something.

The really sad part is that you KNOW the reason they have to ask these questions is because of experiences with other truly clueless callers; people who think that charging their phone's battery means running into it at an extremely fast speed.

And before you say it, I am the first to admit that I've had plenty of brain dead moments but not knowing that you can't call from a phone that doesn't have a dial tone? That's pushing it.

Kyra Davis
Bestselling Author of:
SEX, MURDER AND A DOUBLE LATTE,
PASSION, BETRAYAL AND KILLER HIGHLIGHTS,
OBSESSION, DECEIT AND REALLY DARK CHOCOLATE
and
SO MUCH FOR MY HAPPY ENDING

Tuesday, December 11, 2007

A Little Late But...

HAPPY HANUKKAH!

Technically it will be Hanukkah until sunset on Wednesday so I'm getting this in right under the wire. Hanukkah has got to be the busiest time of the year for me. I don't know why my son and I make such a big deal out of it but we do. I usually invite his friends and their families over for a full traditional Hanukkah dinner at least two if not three nights of the week and then I take him to one or two public menorah lightings and then I find some special parties and activities that we can partake in on the nights when we aren't entertaining and then, and then...

For instance on this 8th night of Hanukkah my son and I are in a hotel across the street from Disneyland. Yep, that's right, my present to my son is two days at the happiest place on earth. Tomorrow will be day two and let me tell you something, you haven't lived until you've brought a child to Disneyland. I don't care how cynical you are, once you see a kid experience The Pirates of The Caribbean for the first time you have to put all your pessimism aside and embrace the magic. Oh, and word to the wise: if you plan on coming hear think twice before you book a room at one of the Disney hotels. The rates are somewhere between $225-and $380 a night for a standard room depending on which one of their hotels you stay at and when you visit. On the other hand I'm staying at a perfectly nice motel that is literally across the street from Disney's main gate and I'm paying $53 a night. So you have to ask yourself, how important is it to you to have Mickey ears on your bed sheets?

Anyway, I'm tired and I have another big day tomorrow so again: Happy Hanukkah to all and to all a good night!

Kyra Davis
Bestselling Author of:
SEX, MURDER AND A DOUBLE LATTE,
PASSION, BETRAYAL AND KILLER HIGHLIGHTS,
OBSESSION, DECEIT AND REALLY DARK CHOCOLATE
and
SO MUCH FOR MY HAPPY ENDING